What should I do if TMS shows an "Access denied" or "Session expired" message?

These messages may indicate an issue with your internet connection. For example, when using public Wi-Fi or a mobile network, your IP address may change, which can cause TMS to end your session.

To resolve this, try accessing TMS again using a stable internet connection. If the issue persists, you should contact your organisation’s IT team to review the network configuration.

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