The FCH Compliance and Payment Manager (FCH C&P Manager) serves as the main point of contact for all FIFA Clearing House-related matters. Any active TMS user can be designated to this role for an organisation. If no user is assigned, the organisation’s TMS Manager will act as the default point of contact.
To designate an FCH C&P Manager, navigate to Stakeholders > Users and select “Set as FCH C&P Manager” next to the relevant user.
Once assigned, the designated contact will be used for all future Clearing House communications and processes. Please note that communications related to previously issued allocation statements may continue to reference the contact recorded at the time those statements were created.