The distinction between these roles determines who will act as the main point of contact for all FIFA Clearing House-related matters within your organisation.
If your organisation does not have any active TMS users:
- The C&P Manager listed in the organisation’s contact details will act as the designated Clearing House contact. Please note that this contact does not have access to TMS, as this does not create a TMS user account.
If your organisation has active TMS users:
- The TMS Manager will serve as the default point of contact, unless a specific user is designated as the FCH C&P Manager. This can be done by selecting “Set as C&P Manager” next to the relevant user in Stakeholders > Users.
- Once assigned, the designated FCH C&P Manager will be identifiable in the Contacts tab by a green person icon next to their name. Both the TMS Manager and the FCH C&P Manager are active TMS users and therefore have access to TMS.