What should I do if I cannot access my FIFA e-learning course?

First, confirm that you are logged in with the account to which the course or learning path was assigned. If the content is not visible in the “My Learning” section of your dashboard, you can navigate to the “Course Catalogue” to browse available training and enrol in the learning path that best matches your role.

If you experience technical issues with your courses or learning paths, please contact support@learningpool.com. In your request, include your registered email address, the platform you are using (FIFA TMS e-learning), the course or learning path title, and, if possible, a screenshot of the issue.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Back to top