Why can’t I upload a proof of payment?

Your club may be unable to upload a proof of payment for one of the following reasons:

  • The transfer is not in the correct status
  • For example, if the counter club has submitted payment amendments, the transfer may be in the status “Awaiting matching of new payments.” In this case, matching payment amendments must first be submitted. Once this step is completed, proofs of payment can be uploaded again.
  • Your club is the former club
  • Only the new club (i.e. the paying party) is permitted to upload proofs of payment.
  • All instalments have already been uploaded
  • When submitting a transfer, all instalments must be declared in advance. Each proof of payment must be linked to a specific instalment. If proofs have already been uploaded for all declared instalments, no additional submissions will be allowed. If further payments have been agreed, a payment amendment must first be submitted to reflect these changes.

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