To manage potential duplicate player records, the personal details, FIFA IDs, and registration histories of the players should be carefully reviewed to determine whether a merge is required.
Where TMS identifies a potential match in FIFA Connect ID for a player without a FIFA ID, the case will be flagged in the Association Task Manager. The responsible Member Association can then review the suggested matches and either merge the duplicate record or manually assign the correct FIFA ID.
If the duplicate players both have assigned FIFA IDs, the matter should be raised via the Data eXchange Platform (DXP). This enables the respective data owners to assess the case jointly and confirm whether the records relate to the same player. The platform will then outline the next steps and identify the responsible parties for resolution.