If a transfer contains incorrect information, it must be cancelled in TMS. The ability to do so depends on the transfer’s status.
If the ITC has not yet been requested, the relevant club(s), or the new association in amateur transfers, can cancel it directly.
If the ITC has been requested, the process depends on the status. In “Awaiting ITC Delivery” or “Awaiting Registration Confirmation,” the new association can cancel the transfer, while the former association may request cancellation. In “Awaiting ITC Receipt,” either association may request cancellation, subject to the counter association’s approval or dispute.
For all other statuses, cancellation must be handled by Regulatory Compliance. A formal request signed by all parties must be uploaded in TMS and sent to the TMS Helpdesk.