Transfers can only be edited when the TMS instruction is in “Pending” status. If a transfer has been finalised and contains incorrect information, the instruction must be cancelled and resubmitted.
A duplicate transfer instruction should not be created while the original instruction remains active.
If you are unsure whether cancellation is required or need assistance correcting the transfer, please contact the TMS Helpdesk. Your request should include the transfer reference number, a description of the error and the correct information, as well as any supporting documentation.